BT Home Broadband and IP Cameras

Just discovered this weekend that BT do not supply a static IP address on their home packages. They will only do it for business packages at a cost of £5 per month!!

If you have an IP camera fitted at your home a static IP address is essential if you want to view the video from a remote location over the internet.

Another reason to move to PlusNet. They will charge a one off fee of £5 for a static IP address and their monthly subscriptions are cheaper. Plus a UK call centre if you require any help.

Be aware of this if you are planning putting a network camera in your home or business

Digital Jukebox

Just installed a digital jukebox in Slipstream bar. No excuse for lack of music now



Laptop not turning on?

We have had a number of laptops in recently that when switched on will power up but no output on the screen.

The most common reason for is this is a failed graphics chip. We have the facilities to repair these and offer a 3 month warranty on the repair!

Call for details: 01387 263139

Windows 8 Without Metro

Do you hate the way Windows 8 boots into the Metro screen?. Do you wish you had the start button to access your programs etc.?

At PC User Support Services we can transform your Windows 8 installation to one with the Windows 7 feel and look.



Windows 7IMG_1495

10.1″ LED SCreen

320GB H/D

Multi-Card reader


Excellent battery life

Still in original box with manuals

Advent Netbook For Sale

Advent Netbook 4489 For Sale £30IMG_1491

Genuine Windows XP with all updates


80GB H/D



8.9″ Widescreen


Acer Aspire 7720G Laptop For Sale

Acer Aspire 7720G Laptop For Sale £200

acer2 GB RAM

Intel Core Duo 2Ghz CPU

250GB H/D

17″ Screen

Dolby Surround Sound

1.5GB Graphics memory

Blue Ray DVD Writer




Souter Johnnies

Just installed a new computer system for what was formerly known as “Souter Johnnies”

Have to say they are making a great job of the renovation. It’s going to be some place when it opens



Our new business cards

Managed Services Contract Are The Best Computer Repair Services in Dumfries You Can Get

If your computer breaks down, you know that you need to get it repaired as quickly as possible. Given the importance of computers in our everyday life, this is something that is very true for individuals at home and for businesses, the benefit of having your computer repaired and restored to normal is crucial. However, while PC User Support Services is on hand to resolve any emergencies you have, wouldn’t it be better to minimise the likelihood of these computer problems taking place?

It may seem as though your computer problems come out of the blue and you can be happily working one minute and then staring at a blue screen of death the next –  but this isn’t the case. The big problems that stop computers from working almost always start from small problems that don’t really impact on your everyday performance until they grow into big problems.

Prevention is the best known cure

The saying that prevention is the best known cure is true for computers as it is for our own health systems and this is why it makes sense to be proactive in looking after your computers. When your computers break down, you have some major problems including:

  • A high bill for the repair work to be carried out
  • The length of time without your computer – which could lose your business work or cause client problems
  • The risk of losing data

These are all serious threats to a business and they can make home life unpleasant too. This is why being able to greatly reduce these threats taking place has to be of benefit to people and this is where managed services contract support can make all the difference.

Have all of your computers or laptops checked

With a managed services contract, you will have a computer and IT expert come and check all of your systems. This will ensure that any potential problems are spotted early. This means that they can usually be resolved quickly and easily, often at the time. This means you don’t lose any data, you don’t put any of your contracts or relationships with clients at risk and you don’t need to pay any huge bills for lengthy repair work. You also won’t lose access to your machines for any time, allowing you to keep on working, which will help to maintain the efficiency of your firm.

You should consider the managed services contract support from the PC User Support Services professionals to being akin to servicing your car. It is recommended you service your car on a regular basis and this helps it to perform better. Similarly, if you service your computer or laptop regularly, it will perform better. Far too many people take long loading times on opening up software programmes or poor internet connections as standard. It doesn’t have to be this way though and quite often the problems that slow down your machine, and you, are related to problems inside the computer.

Look after your computer investments

Using professional services will ensure that your computer will be well looked after. Too many people have decided to carry out their own repair and servicing work only to end up making matters worse. If you don’t have computer skills, you are putting your PC or laptop at risk if you attempt to carry out the problems yourself. This can often result in a bigger loss of money to have the problems resolved than you would have had to pay if you called in a professional in the first place.

While we all want to save money these days, it is often better to look at the value for money as opposed to the bottom line. Taking out a managed services contract is a cost you have to pay but by doing so, your computers will operate better and you greatly reduce the risk of paying for repairs. This means that over the long-term, you make a saving by taking this plan of action.